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Cisco Warns Customers On Potential UCS Data Loss Problem

Cisco had to issue a warning to customers this week that the company shipped a number of UCS servers with incorrectly configured hard drives that could lose data if the servers lose power.

The updated field notice informing customers of the problem, issued this week, offered detailed instructions for customers and partners to reconfigure the hard drives to prevent data loss.

The problem stems from five models of large-form-factor drives that were shipped with their hard drive write cache enabled. Normally they are shipped with the write cache disabled. The field notice said that if write cache is enabled during a power loss, it could result in a loss of data.

While Cisco said the problem had been corrected on its side, the affected drives have to be reconfigured in the field.

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